Buyer Beware: Know Your Pool Company Before You Commit to Them

Enhancing your property with a pool is one of the most costly investments you can make, outside of a room addition. For this reason, it’s a good idea to do your homework and check peer-reviewed comments online. The sources you can and should use include the following:

• Google Places
• Angie’s List
• Home Advisor
• The Better Business Bureau
• Certified Builder
• Pool & Spa News Ranking – Pools of Fun is 12th

If you use all of these tools at your disposal (all free with the exception of Angie’s List) then you will have a 360-degree view of your potential contractor.

A recent article in the Angie’s List publication about local Carmel, Indiana pool owner underscored the importance of knowing your pool installation company well—and reading their peer-reviewed online comments before you sign any contracts.

In this case, Marc and Gail Penno were looking forward to an amazing summer with their $31,000 pool investment with a competitor pool installation company. In the end, the result was delays, aggravation, lawsuits and ugliness. After already investing $14,170 into their installation and realizing they were being offered “inferior, unsuitable and defective materials,” the family spent an additional $37,254 with Pools of Fun to get their installation done correctly and to their specifications satisfactorily. While they are unable to speak openly about their experience with their previous pool company, the Pennos stated, “Pools of Fun did an excellent job.”